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News > Technology
eBay probed for fraud
January 25, 1999: 8:11 p.m. ET

NYC Consumer Affairs investigates whether online auctions cheat bidders
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NEW YORK (CNNfn) - Internet darling eBay Inc. hit a stumbling block Monday, after published reports said the online auctioneer is being investigated for fraud by the New York City Department of Consumer Affairs.
     According to the New York Post, the agency is looking into complaints from consumers who claim they were cheated by dealers using the San Jose, Calif.-based company's Internet auctions.
     Multiple sales of supposedly one-of-a-kind sports memorabilia brought the case to the attention of New York authorities, the paper said.
     The department will have to determine whether eBay (EBAY), which acts as a middleman, can be held legally responsible for those who use its Web site to buy and sell collectibles and other items. According to the Post, the department may consider eBay liable because it collects a commission on sales made on the site.
     The paper also said the New York agency may be making purchases through eBay as part of its investigation.
     eBay was not immediately available for comment, but in a recent press release, the company said it averages 27 complaints of fraud per million auctions. The company hosted about 9.5 million auctions in the third quarter.
     In addition, on its Web site, the company lists a disclaimer, emphasizing its site is "only a venue."
     "We have no control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to buy items," the user agreement states. "… In addition, note that there are risks of dealing with foreign nationals, underage persons or people acting under false pretense."
     Just last week eBay announced it would offer free insurance for purchases between $25 and $200 and install a user-identification system to help ease concerns about online security.
     Shares of eBay skyrocketed 20-3/4 to 217-1/2 Monday. Back to top

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Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.